Jali Partners

Why Most SMEs Don’t Know If They’re Profitable (And What to Do About It)

Many small business owners are doing all the right things: making sales, growing their customer base, and even expanding their operations. But ask them one simple question “Are you making a profit?” and the answer is often, “I’m not sure.”

This isn’t a failure in effort, it’s a gap in clarity. Profitability can get buried under the busyness of daily operations. Here’s why that happens, what it’s costing you, and how to take back control.

1.Mistaking Cash Flow for Profit

Just because money is coming in doesn’t mean you’re making a profit. Many SMEs confuse daily deposits with profitability but cash flow only shows movement, not performance. You could be receiving payments and still be operating at a loss if expenses quietly outweigh income or if invoices remain unpaid.

What Helps: Start by reviewing your income statement regularly. It should clearly show your revenue, expenses, and bottom line. Getting in the habit of reviewing your real profitability each month helps guide smarter decisions.

2.Incomplete Expense Tracking

If you only track the big expenses rent, salaries, inventory; you’re likely missing smaller but recurring costs that add up. These “invisible” expenses quietly eat away at your profit margin. Things like transport, mobile money charges, staff meals, or owner withdrawals often go unrecorded, creating a false sense of financial health.

What Helps: Track every cost, no matter how small. Use tools or professional bookkeeping services that ensure no detail is lost. You’ll gain a clearer picture of where your money really goes.

3.No Cost of Goods Sold (COGS) Analysis

Many businesses don’t calculate the real cost of delivering their product or service. Without knowing what it costs you to make, source, or deliver each sale, it’s impossible to know if you’re pricing correctly or scaling sustainably.

What Helps: Break down every direct cost tied to a sale materials, production time, packaging, delivery. Only then can you measure actual profit per product or service and adjust accordingly.

4.Ignoring Fixed & Overhead Costs

Even if your sales cover basic expenses, fixed costs like rent, internet, equipment maintenance, or admin salaries can quickly eat into margins. These costs need to be accounted for in your pricing and growth planning.

What Helps: Calculate your break-even point the minimum revenue needed to cover all costs. Once you know that, you can build strategies to stay above it consistently.

5.No Monthly Financial Review

Without a regular financial check-in, you’re flying blind. You may not notice sales declining, expenses rising, or profit margins shrinking until it’s too late. One missed trend could mean missed opportunities or avoidable losses.

What Helps: Review financial reports monthly. Even a basic overview of income, expenses, and profit can reveal powerful insights. Better yet, work with a finance advisor who helps turn the numbers into action.

Why Profit Clarity Matters

  • You can price more confidently
  • You know when it’s time to scale or pause
  • You stop relying on guesswork
  • You gain leverage when talking to banks or investors
  • You feel more in control of your business

Need Help Understanding Your Numbers?

If you’re not sure whether your business is truly profitable or if you want clearer, more consistent tracking it’s worth speaking with a financial partner.

At Jali Partners, we support SMEs across Rwanda with bookkeeping, reporting, and smart financial systems that turn confusion into clarity.

Let’s take a look at your records, identify the gaps, and help you move forward with confidence.

Contact Us!